Writing

How to Write a Financial Hardship Letter

Spencer LanoueSpencer Lanoue
Writing

Crafting a financial hardship letter might not be at the top of your list of fun activities, but it's a crucial tool for communicating your financial difficulties to creditors, lenders, or financial institutions. I'll guide you through writing a letter that clearly expresses your situation and increases your chances of receiving the help you need. Let's break it down step by step so you can approach this task with confidence.

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Why a Financial Hardship Letter Matters

A financial hardship letter is your opportunity to explain why you're struggling to meet financial obligations and to request some form of assistance, whether it's a revised payment plan, reduced interest rates, or temporary payment suspension. But why is this letter such a big deal? Well, consider it a bridge between your current financial reality and the help you're seeking. It's your chance to humanize and clarify your situation beyond numbers and figures.

Unlike other forms of communication, a hardship letter allows you to share personal circumstances that might not be obvious on a credit report or bank statement. For example, if you've recently experienced a job loss, medical emergency, or any other significant life event, this is where you can explain how it affects your ability to pay. The goal is to persuade the recipient that your situation warrants a change in the terms initially agreed upon.

Start with the Basics

Before you dive into writing, gather all necessary information. Make sure you know your account numbers, the specifics of your financial obligations, and any relevant dates or figures. This preparation ensures your letter is as precise and informative as possible, which in turn can streamline the process for whoever receives it.

Next, address your letter to a specific person if possible. A letter directed to a "Customer Service Department" is less likely to grab attention than one addressed to an individual. If you're unsure who to contact, a quick call to the company can usually get you the name and title of the appropriate person.

Here's a simple format to follow for the beginning of your letter:

[Your Name]  
[Your Address]  
[City, State, ZIP Code]  
[Email Address]  
[Phone Number]  

[Date]  

[Recipient Name]  
[Company Name]  
[Company Address]  
[City, State, ZIP Code]  

Explain Your Circumstances

This is where you lay out the reason for your financial hardship. Be clear, honest, and concise. Remember, you're trying to evoke empathy and understanding from the reader, so it's okay to be a bit vulnerable here. However, avoid going overboard with details that might detract from the main issue. Stick to the facts, and stay professional.

For instance, if a medical emergency is the cause of your financial struggle, you could write:

"Due to an unexpected medical emergency, I have incurred significant medical expenses that have drastically reduced my available income for the foreseeable future."

Or if it’s due to job loss:

"After being laid off from my job at [Company Name] on [Date], my monthly income has been significantly reduced, making it difficult to meet my current financial obligations."
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Be Specific About What You're Asking For

Ambiguity is not your friend here. Clearly state what kind of assistance you need. Are you looking for a reduced payment plan, a temporary pause on payments, or perhaps a reduction in interest rates? Whatever it is, be precise. This clarity can help the recipient quickly understand your needs and how they might be able to assist you.

For example:

"I am requesting a temporary suspension of my payments for the next three months, after which I will resume at the regular rate."

Or:

"I am seeking a reduction in my monthly payment from $X to $Y for the next six months, to accommodate my current financial situation."

Attach Supporting Documents

While your letter should be compelling on its own, supporting documents can lend credibility to your claims. Attach anything that substantiates your story, such as a termination letter from your employer, medical bills, or bank statements showing reduced income. These documents serve as evidence and reinforce the narrative you're presenting in your letter.

Make sure to mention these attachments in your letter:

"Attached, you will find a copy of my recent medical bills and a letter from my physician explaining my current condition. I have also included a copy of my termination letter from [Company Name]."

Keep It Professional and Polite

While it's important to convey your situation's seriousness, maintaining a professional and courteous tone throughout your letter is equally important. Remember, the person reading your letter likely has a stack of similar requests, and kindness can go a long way in making yours stand out.

Simple phrases like "I appreciate your consideration of my request" or "Thank you for your understanding" can make a big difference in how your letter is received.

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Conclude with a Strong Finish

Wrap up your letter by briefly restating your request and expressing gratitude for the reader's time and attention. This is your last chance to leave a positive impression, so make it count.

"Thank you for taking the time to review my situation. I am hopeful for a favorable response and am willing to discuss any potential options you might suggest. I look forward to your reply."

Proofread Before Sending

Before you send off your letter, double-check for spelling or grammatical errors. A well-written letter demonstrates your professionalism and seriousness about resolving the situation. If you're unsure about your writing skills or need a second opinion, tools like Spell can help you craft and refine your letter with ease, ensuring your message is clear and effective.

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What Happens Next?

Once you submit your letter, the waiting game begins. Some creditors respond within a few days, while others might take weeks. Use this time to consider your options and plan for different outcomes. If you've asked for a payment pause, think about how you'll handle the resumed payments. If you're seeking a payment reduction, consider how this will fit into your budget.

Don't hesitate to follow up if you haven't received a response in a reasonable time frame. A polite phone call or email can sometimes speed up the process.

Real-Life Example of a Financial Hardship Letter

If you're still unsure about how your letter should look, here's an example to guide you:

[Your Name]  
[Your Address]  
[City, State, ZIP Code]  
[Email Address]  
[Phone Number]  

[Date]  

[Recipient Name]  
[Company Name]  
[Company Address]  
[City, State, ZIP Code]  

Dear [Recipient Name],  

I am writing to inform you of my current financial situation and to request temporary relief from my mortgage obligations. Due to the recent loss of my job at [Company Name], my income has been significantly reduced, making it challenging to meet my monthly mortgage payments of $X.  

To illustrate my situation, I have attached a copy of my termination letter and recent bank statements. I am requesting a six-month reduction in my monthly payment to $Y to help manage my finances during this challenging time.  

I appreciate your consideration of my request and am hopeful for a positive response. Please feel free to contact me at [Phone Number] or [Email Address] should you require any further information.  

Thank you for your understanding.  

Sincerely,  
[Your Name]  

Final Thoughts

Writing a financial hardship letter might seem daunting, but by following these steps, you can create a compelling case for the assistance you need. Remember, honesty, clarity, and professionalism are your best allies. And if you need a little extra help, Spell can assist in refining your draft, making the process faster and easier. Good luck!

Spencer Lanoue

Spencer Lanoue

Spencer has been working in product and growth for the last 10 years. He's currently Head of Growth at Sugardoh. Before that he worked at Bump Boxes, Buffer, UserTesting, and a few other early-stage startups.