Writing

How to Write a Business Letter

Spencer LanoueSpencer Lanoue
Writing

Writing a business letter might seem straightforward, but getting it just right can make a big difference in how your message is received. Whether you're asking for a favor, sealing a deal, or just keeping in touch, a well-written letter can boost your credibility and effectiveness. Let's break down how to craft one that hits the mark.

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Setting the Stage: Understanding Your Purpose

Before you start writing, take a moment to think about why you're sending the letter. Are you reaching out to a potential client? Following up on a meeting? Maybe you're delivering good news—or bad. Your purpose will guide your tone, structure, and even the level of detail you need to include.

Why Purpose Matters

Knowing your purpose helps you stay focused. If you're not clear on why you're writing, your letter can easily drift into irrelevant territory. Picture this: you're writing to negotiate terms with a vendor. If you don't keep your goal in mind, you might end up chatting about unrelated things like industry trends or last week's weather. Instead, stay on topic to make your letter powerful.

Example of Purpose-Driven Writing

Consider these two opening lines for a business letter:

  1. "I hope this message finds you well. I'm writing to discuss our recent meeting and the potential collaboration opportunities between our companies."

  2. "Hello! I wanted to touch base about the weather we've been having lately. Also, let's talk about our companies working together."

The first example is clear and purpose-driven. The second? Not so much. Always lead with your purpose to ensure clarity from the get-go.

The Basic Structure: Building Your Framework

Once you have your purpose nailed down, it's time to structure your letter. A well-organized letter is easy to follow and more likely to get the response you're hoping for. Here's a tried-and-true format you can follow:

1. Header and Contact Information

Start by including your address and contact details at the top of the letter. If you're using company letterhead, this part is already done for you.

[Your Name]
[Your Title]
[Your Company]
[Your Address]
[City, State, ZIP Code]
[Your Email]
[Your Phone Number]

2. Date

Add the date right below your contact information. Use the full date format to keep things professional: "October 5, 2023."

3. Recipient's Information

Below the date, include the recipient’s details. This signals who the letter is intended for and is particularly helpful when letters are forwarded or shared.

[Recipient’s Name]
[Recipient’s Title]
[Recipient’s Company]
[Recipient’s Address]
[City, State, ZIP Code]

4. Salutation

A simple "Dear [Recipient’s Name]," is usually the way to go. Use their title and last name if you want to keep it formal, like "Dear Ms. Johnson."

5. Body

This is where you get to the heart of the matter. We'll dive deeper into crafting a compelling body in the next section.

6. Closing

End with a polite closing phrase like "Sincerely," "Best regards," or "Yours truly," followed by your signature and printed name.

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7. Enclosures

If you're including additional documents, note them at the end of the letter.

Enclosures: [List of documents]

Crafting a Compelling Body: The Core of Your Letter

Now that you're set up, it's time to fill the body with content that connects. This part can make or break your letter, so let's look at how to get it right.

Start Strong

Begin with a strong opening paragraph. What’s the main point of your letter? State it upfront so the reader knows what to expect. If you're following up on a previous conversation, mention it here to provide context.

"I am writing to follow up on our meeting last Thursday. We discussed potential collaboration opportunities and I wanted to further explore how our teams can work together."

Keep It Clear and Concise

No one likes to read a letter that drones on forever. Keep your paragraphs short and to the point. Each paragraph should cover a single idea, making it easy for the reader to digest your message.

Use Bullet Points for Lists

If you need to include a list, bullet points can make it much easier to read:

- Explore joint marketing strategies
- Discuss resource sharing
- Plan a follow-up meeting

Be Professional but Human

While it's important to maintain a professional tone, don't be afraid to let your personality shine through. A little warmth can go a long way in making your letter feel genuine.

Example of a Well-Written Body

"I am writing to follow up on our meeting last Thursday. We discussed potential collaboration opportunities and I wanted to further explore how our teams can work together.

After reviewing our conversation, I believe there are several areas where our companies align:

- Joint marketing strategies
- Resource sharing
- Collaborative product development

I would love to schedule a follow-up meeting to discuss these possibilities in greater detail."

Mind Your Tone: Finding the Right Balance

Tone might seem like a subtle detail, but it plays a significant role in how your letter is received. Too formal, and you risk sounding stiff. Too casual, and you might not be taken seriously.

How to Strike the Right Tone

  • Consider Your Relationship: Are you writing to a long-time colleague or someone you've never met? Adjust your tone accordingly.
  • Reflect Your Company Culture: If your company prides itself on being innovative and casual, your letter should reflect that. On the other hand, a more traditional industry might require a formal tone.
  • Match the Letter’s Purpose: A thank-you letter will naturally have a warmer tone than a letter dealing with a complaint.

Examples of Tone

  • Formal: "I am writing to express my gratitude for your recent assistance with the project."
  • Informal: "Thanks a bunch for helping out with the project!"

The Power of Proofreading: Avoiding Common Mistakes

It's tempting to hit send as soon as you're done writing, but a quick proofread can save you from embarrassing mistakes. Here’s what to look out for:

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Spelling and Grammar

Even a small typo can undermine your credibility. Use spell check, but also read through the letter yourself—spell check can miss context-dependent errors.

Consistency

Make sure your tone and style are consistent throughout the letter. Switching from formal to informal can confuse the reader and disrupt the flow.

Use of Spell

Did you know you can use Spell to help with your business letters? Spell can instantly draft, edit, and format your documents with AI, making sure they’re polished and professional without the hassle. It's a handy tool for catching errors and refining your message.

Adding the Finishing Touches: Making It Look Good

A professional-looking letter not only makes a good impression but also reflects your attention to detail. Here are some tips for getting the aesthetics right:

Formatting

Stick to a clean, professional font like Arial or Times New Roman in 12-point size. Use single spacing within paragraphs and leave a blank line between each section.

Margins

One-inch margins on all sides are standard for business letters. This ensures your letter looks neat and is easy to read.

Alignment

Align your text to the left for a clean, professional look. This is the standard format for business letters.

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When to Use Email vs. Traditional Mail

Deciding whether to send your letter via email or traditional mail depends on a few factors. Let’s look at when each method is most appropriate:

When to Use Email

  • Speed: If you need a quick response, email is the way to go.
  • Environmentally Friendly: Save paper and stamps by sending your letter electronically.
  • Casual Correspondence: If your relationship with the recipient is informal, email is perfectly suitable.

When to Use Traditional Mail

  • Formal Communication: A printed letter can add a level of seriousness and professionalism.
  • Special Occasions: For things like job offers or official notices, a physical letter might make a better impression.
  • When Privacy Matters: Sensitive information might be best sent through traditional mail for added security.

Following Up: Keeping the Conversation Going

Once you've sent your letter, it might be necessary to follow up. How you do this can vary based on the situation.

When to Follow Up

If you haven’t heard back within a reasonable timeframe, it’s okay to send a polite follow-up. This shows that you’re proactive and committed.

How to Follow Up

  • Be Patient: Allow some time for the recipient to respond before reaching out again.
  • Be Polite: A simple, "I’m following up on my previous letter regarding [topic]," is enough.
  • Use the Same Medium: If you sent the original letter by email, follow up via email for consistency.

Final Thoughts

Crafting an effective business letter takes a bit of effort but is well worth it. With these tips, you can create letters that not only convey your message clearly but also leave a lasting impression. And remember, Spell can be your secret weapon, helping you draft and edit your letters to perfection in no time.

Spencer Lanoue

Spencer Lanoue

Spencer has been working in product and growth for the last 10 years. He's currently Head of Growth at Sugardoh. Before that he worked at Bump Boxes, Buffer, UserTesting, and a few other early-stage startups.

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