Writing

How to Write an ECR (Evidence-Centered Review)

Spencer LanoueSpencer Lanoue
Writing

Writing an Engineering Change Request (ECR) may sound like a task reserved for engineers or tech-savvy folks, but it's an important skill in many industries. Whether you're in manufacturing, software development, or any field where products evolve, understanding how to write an ECR can keep the wheels of progress moving smoothly. This blog will guide you through the nuts and bolts of creating a clear, effective ECR. Let's dive in!

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Why an ECR Matters

ECRs are essential documents that initiate changes in processes, designs, or systems. They communicate necessary modifications, ensuring everyone stays on the same page. Think of them like a detailed to-do list for your project team. Without them, you risk miscommunication, delays, and errors.

What an ECR Should Achieve

An effective ECR should:

  • Clearly specify the change needed.
  • Explain why the change is necessary.
  • Provide enough detail for others to understand and implement the change.
  • Include any potential impacts on costs, timelines, or other systems.

In essence, an ECR is your project's way of saying, "Here's what's changing and why it matters."

Key Components of an ECR

Each ECR generally includes a few main sections. Let's break them down!

1. Title and Identification

This is your headline. It should be clear and descriptive so anyone glancing at it will understand the basic gist. Include:

  • A brief title: Make it specific, e.g., "Change in Screw Dimensions for Model X."
  • Identification number: This helps track the ECR. Think of it as your document's unique fingerprint.

To make your title pop, avoid jargon and keep it concise. A good title acts as a signpost, guiding readers to the right information.

2. Description of the Change

Here's where you get into the details. Describe what needs to change and how. Use clear, straightforward language and avoid technical jargon wherever possible. Remember, not everyone reading your ECR will be an expert.

For example:

Current Design: Screws are 1.5mm in diameter.
Proposed Change: Increase screw diameter to 2mm to enhance stability.

Be direct and precise. If you're changing multiple elements, list them individually for clarity.

3. Reason for Change

This section answers the "why" behind your proposal. Maybe a design flaw has been identified, or new technology offers better efficiency. Whatever the reason, explain it in simple terms.

Example:

"The current screw size is causing structural instability in the final product, leading to increased returns. By increasing the diameter, we expect to enhance product durability and customer satisfaction."

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4. Impact Analysis

Here, you evaluate how your proposed change will affect the project. Consider costs, timelines, and potential disruptions.

  • Cost Impact: Will this change increase or decrease costs?
  • Timeline Impact: Will it delay the project or speed it up?
  • System Impact: How will it affect other systems or components?

For instance:

Cost Analysis: Additional material cost estimated at $500.
Timeline: Expected delay of two weeks due to new tooling.
System Impact: No anticipated effects on other components.

This section helps stakeholders make informed decisions, so be thorough without overwhelming them with data.

5. Implementation Plan

Once you've outlined the change and its impacts, detail how you'll implement it. Include:

  • Steps: A step-by-step guide to executing the change.
  • Resources: Any additional tools or personnel required.
  • Timeline: A realistic timeline for implementation.

For example:

Steps:
1. Order new screws from supplier.
2. Update CAD models to reflect changes.
3. Test prototype with new dimensions.

Resources: Engineering team, CAD software, testing equipment.

Timeline: Expected completion in four weeks.

Make this section actionable and realistic, guiding your team through the process smoothly.

6. Approval and Sign-Off

No ECR is complete without the necessary approvals. Include a section for signatures from key stakeholders. This ensures everyone agrees with the proposed changes and understands their roles.

Example:

Approvals:
- Engineering Manager: _______________________
- Project Lead: _______________________
- Quality Assurance: _______________________

Approval sections formalize the change and hold all parties accountable.

Common Mistakes to Avoid

Even seasoned professionals can slip up when writing an ECR. Here are some pitfalls to watch out for:

1. Vagueness

Vagueness is the enemy of effective communication. Be specific in every section, from the description to the implementation plan.

For example, instead of saying "improve stability," specify how the change will achieve this and what "stability" means in your context.

2. Overcomplicating Language

Remember, not everyone reading your ECR will have the same technical background. Avoid jargon and overly complex language. If you need to use technical terms, provide a brief definition or explanation.

3. Ignoring Stakeholder Input

An ECR isn't created in a vacuum. Collaborate with relevant teams to ensure all perspectives are considered. This collaboration can prevent potential issues during implementation.

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4. Skipping the Impact Analysis

Every change has ripple effects. Failing to analyze these impacts can lead to unforeseen problems. Ensure you thoroughly evaluate how the change will affect costs, timelines, and other systems.

Real-Life Example: ECR for a New Feature in a Software Application

Let's bring these concepts to life with an example from the software world. Suppose your team is adding a new feature to a mobile app. Here's how an ECR might look:

Title: Add Dark Mode Feature to Mobile App
ID: ECR-2023-045

Description of Change:
Introduce a dark mode option to the app’s settings, allowing users to switch between light and dark themes.

Reason for Change:
User feedback indicates a strong preference for dark mode, enhancing user experience and reducing battery consumption on OLED screens.

Impact Analysis:
- Cost: No additional hardware costs; software development estimated at 40 hours.
- Timeline: Three-week development cycle.
- System Impact: Minor adjustments required to existing UI components.

Implementation Plan:
1. Design dark mode UI elements.
2. Develop and integrate dark mode toggle in settings.
3. Test feature on multiple devices.
4. Release update to app stores.

Approvals:
- Product Manager: _______________________
- Lead Developer: _______________________
- Quality Assurance: _______________________

This example shows how clear and concise an ECR can be, even for a complex change like software development.

Writing Tips for a Stellar ECR

Now that you understand the components, let's talk about some writing tips to make your ECR shine.

1. Be Clear and Concise

An ECR isn't the place for flowery language or lengthy exposition. Stick to the facts, and get to the point quickly. This approach keeps your document focused and easy to digest.

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2. Use Active Voice

Active voice makes your writing more direct and engaging. Instead of saying "The change was proposed by the team," say "The team proposed the change."

3. Incorporate Visuals

Sometimes, a picture really is worth a thousand words. Use diagrams, charts, or tables to illustrate complex ideas or data. Visuals can help break up text and make your ECR more accessible.

4. Review and Revise

Before you consider your ECR complete, review it for clarity, accuracy, and completeness. Have a colleague read through it to catch any errors or confusing sections.

5. Utilize Tools Like Spell

If writing or editing isn't your strong suit, tools like Spell can help. Spell lets you draft and refine your ECR quickly, ensuring your language is clear and professional. With Spell, you can focus on the content, knowing the quality is top-notch.

Final Thoughts

Writing an ECR might seem daunting at first, but it becomes manageable with practice and a structured approach. Remember, your goal is to communicate a change effectively, ensuring everyone involved understands its purpose and implications. And if you ever need a helping hand, Spell can assist you in crafting well-structured, polished documents swiftly. Happy writing!

Spencer Lanoue

Spencer Lanoue

Spencer has been working in product and growth for the last 10 years. He's currently Head of Growth at Sugardoh. Before that he worked at Bump Boxes, Buffer, UserTesting, and a few other early-stage startups.

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