Microsoft Word

How to Fix the Microsoft Word Previewer

Spencer LanoueSpencer Lanoue
Microsoft Word

Microsoft Word is a trusty companion for many of us, but there are times when its previewer decides to act up, leaving us scratching our heads. Whether you're dealing with blank screens or error messages, fixing the Word previewer can be a bit of a mystery. Let's walk through some practical steps to get that previewer back on track, so you can keep your documents in check without the hiccups.

Why Is the Previewer Misbehaving?

Before we roll up our sleeves and get into the solutions, it's helpful to understand why the Word previewer might throw a tantrum. A previewer problem usually arises from software glitches, outdated applications, or file compatibility issues. Sometimes, it's as simple as a temporary hiccup in the system. Other times, more persistent issues like a corrupted file or a conflict with another program could be the culprit.

Knowing these potential causes can guide you in troubleshooting effectively. For instance, if you've recently updated your software or downloaded a new app, these could play a role in the previewer's behavior. So, keep an eye out for these signs as we go through the solutions.

Restart and Check for Updates

Let's start with the simplest fix. A good old restart. It might sound too easy to be true, but restarting your computer can resolve temporary glitches that affect Word's ability to preview documents. If that doesn't do the trick, it's time to ensure your software is up to date.

  • Open Word and click on File in the top-left corner.
  • Select Account or Office Account (depending on your version).
  • Under Product Information, you should see an Update Options button.
  • Click Update Now to check for and install any available updates.

This simple update might be all you need to get things running smoothly again. Software updates often contain fixes for bugs or compatibility issues that could be causing your previewer problem.

Check File Associations

File associations tell your computer which program to use to open a specific file type. If Word isn't the default program for the file type you're trying to preview, this could be causing the issue.

To set Word as the default program:

  • Right-click on the document you're having trouble with.
  • Choose Open with and then Choose another app.
  • Select Word from the list and check the box that says Always use this app to open .docx files (or whatever file type you're dealing with).
  • Click OK.

Now, your computer knows to use Word for these files, which should help with the previewing process.

Disable Add-Ins

Add-ins can be incredibly useful, but sometimes they interfere with Word's functionality, including the previewer. Disabling them temporarily can help diagnose the issue.

Here's how to disable add-ins:

  • Open Word and go to File > Options.
  • In the Word Options dialog box, select Add-Ins.
  • At the bottom of the window, there is a Manage box. Select COM Add-ins from the dropdown menu and click Go.
  • Uncheck all the add-ins listed and click OK.

Restart Word and see if the previewer issue persists. If the previewer works without add-ins, you might need to enable them one by one to identify the troublemaker.

Check for Corrupted Files

Sometimes, the document itself is the issue. A corrupted file can cause the previewer to malfunction. To test if this is the case, try opening a different document. If that opens without a hitch, your original file might be corrupted.

To repair a corrupted file:

  • Open Word and click on File > Open.
  • Navigate to the corrupted file, but don't open it directly. Instead, click on the file once to select it.
  • Click on the dropdown arrow next to the Open button, then choose Open and Repair.

Word will attempt to repair the document. If successful, save a new copy of the file to prevent future issues.

Adjust Protected View Settings

Protected View is a security feature that can sometimes prevent documents from being previewed. Adjusting these settings might help, but remember that this could expose you to risks if you frequently open files from untrusted sources.

To adjust Protected View settings:

  • Go to File > Options.
  • Select Trust Center from the left menu.
  • Click on Trust Center Settings, then select Protected View.
  • Uncheck the options under Protected View to see if it resolves the preview issue.

Try opening the problematic document again. If it works, you know the settings were the issue. But remember to re-enable Protected View if you're dealing with files from unfamiliar sources.

Repair Office Installation

If none of the above solutions work, repairing your Office installation might do the trick. This process will fix any corrupted files associated with the Office suite.

To repair your Office installation:

  • Open Control Panel and go to Programs > Programs and Features.
  • Find Microsoft Office in the list and select it.
  • Click Change, then choose Repair and follow the on-screen instructions.

This process can take a bit of time, but it's worth it to ensure all Office components are working correctly.

File Compatibility Checks

Sometimes the issue with the previewer is as simple as an incompatible file format. Microsoft Word, like any other software, has specific formats it works best with. If you're working with a less common or outdated format, this might be what's causing the hiccup.

To ensure compatibility:

  • Open the file in Word if possible.
  • Go to File > Save As.
  • In the Save as type dropdown, select Word Document (.docx).

Saving your document in the .docx format ensures maximum compatibility with Word's features, including its previewer. If the original file format was the issue, this should resolve it.

Check System Resources

Believe it or not, sometimes your computer just needs a bit more elbow room to run smoothly. If your system resources are stretched thin, it might affect Word's performance, including its previewer.

Check your system's performance via Task Manager:

  • Press Ctrl + Shift + Esc to open Task Manager.
  • Look at CPU, Memory, and Disk usage. If any are near 100%, your computer may be struggling.
  • Close unnecessary programs to free up resources.

Once you've lightened the load on your system, try using the Word previewer again. A little extra breathing room might be all it needs to function properly.

Consider Using Spell

While troubleshooting Word can be a bit of a journey, sometimes you need a quicker fix. That's where Spell comes into play. With our AI document editor, you can skip the technical hassles and focus on your work. Spell helps create and edit high-quality documents in a fraction of the time it takes with traditional tools. And since it's built with AI, you can avoid the common pitfalls of software glitches and file compatibility issues.

Imagine generating drafts with ease and collaborating with your team in real time, all without the headaches. Spell lets you do just that. It's perfect for those moments when you need efficiency and reliability in one seamless package.

Final Thoughts

Fixing the Microsoft Word previewer doesn't have to be a daunting task. With a few simple steps, like checking updates, file associations, and even giving your computer a bit of a breather, you can get back to smooth sailing. And if you're looking to make document editing even easier, Spell can be your go-to solution. Our AI-powered editor streamlines the process, saving you time and effort while ensuring your documents are top-notch.

Spencer Lanoue

Spencer Lanoue

Spencer has spent 10+ years building products and growing startups like Buffer, UserTesting, and Bump Health. After working remote-first for many years, he realized the importance of writing great docs. And now he’s helping other teams use AI to do the same with Spell.

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